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Hotel: Hallo, Hotel Sun paradise. Can I help you?
Zerina: Hello, I am calling from Austria and I would like it spend my summer holidays your Hotel. Can I make a reservation, please?
H: Certainly, What name please?
Z: Zerina, Jakupovic Zerina
H: Right Mrs. Zerina, When would you like to stay?
Z: I would like to reserve a none-smoking single room with bath or shower for the nights of October 2nd and 3rd.
H: Ok, 2-3 October, a none – smoking single room. I’ll just check the availability. Yes, we can do it for you.
Z: It sounds good, how much is the single room per night?
H: 90 €
Z: And what is included
H: Oh! fullboard, a bathroom with toilet. From this room you can see the sea it is an air conditioned and more facilities like, sauna, swimming pool!
Z: Ok
H: Will you be paying by credit card. How would you like to pay?
Z: I will pay by visa card.
H: And what is the number?
Z: Just a moment please…so the number is 99341249
H: So, that’s 99341249. And your address?
Z: Tautenhayngasse 18/19 1150 Vienna
H: Ok, Mrs. Zerina, that’s reserved for you. Your reservation number is 124F
H: We look forward to seeing you on the 2nd October.
Z: Thank you!
H: You are welcome.
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